Privacy Policy
Last updated: September 7, 2026
Your privacy matters to us. At PositionTiger we follow a few key principles:
- We are thoughtful about the personal information we ask you to share or collect through our services.
- We only store personal information for as long as we have a reason to keep it.
- We aim to give you easy control over what information is shared, indexed, or deleted.
- We protect you from overreaching requests for your personal information.
- We strive to be fully transparent about how we collect, use, and share data.
Your account and the PositionTiger site
If you create an account on PositionTiger, you are responsible for keeping it secure and for everything that happens under the account.
PositionTiger is not liable for acts or omissions by you, including any damages arising from those acts or omissions.
By creating an account and using our services you agree to our Terms of Service and this Privacy Policy.
Data protection
PositionTiger is committed to protecting your personal data and respecting your privacy. We comply with applicable data-protection laws, including the General Data Protection Regulation (GDPR).
Data we collect
- Account information: Email address, name, company name (if provided)
- Usage data: Projects created, keywords tracked, monitored sites
- Billing information: Securely processed through Stripe
- Technical data: IP addresses, browser type, device information
How we use your data
- Provide and maintain our SEO tracking services
- Process payments and manage subscriptions
- Send service-related communications
- Improve our services and develop new features
- Ensure security and prevent fraud
Data security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized or unlawful processing, accidental loss, destruction, or damage.
Data retention
We retain personal data only as long as needed for the purposes for which it was collected.
Retention periods
- Account data: Kept for as long as your account is active
- Rank history: Retained for the duration of your subscription
- Billing records: Stored to meet legal requirements (10 years)
- Support communications: Stored for 2 years after resolution
Rights of access, rectification, and deletion
Under GDPR you have rights regarding your personal data.
Your rights
- Right of access: Request a copy of your personal data
- Right to rectification: Correct inaccurate data
- Right to erasure: Ask us to delete your data
- Right to restriction: Limit how we process your data
- Right to portability: Receive your data in a structured format
- Right to object: Object to our processing of your data
How to exercise your rights
Contact us at [email protected] to exercise any of these rights. We will reply within 30 days.
Delete an account
You can request account deletion at any time. When you do:
- All of your personal data will be removed
- Your projects and keywords are permanently erased
- Rank history is deleted
- Billing data is retained only as required by law
To delete your account, go to Settings > Delete account or email [email protected].
Payment processing
All payments are securely processed by Stripe, our payment provider. Your full card details never touch PositionTiger's servers.
What Stripe collects
- Credit card information (we never see it)
- Billing address
- Tax information (VAT)
Stripe is PCI DSS Level 1 compliant, which provides the highest level of payment-data security.
Cookies and tracking
We use cookies and similar technologies to improve your experience on our site.
Types of cookies
- Essential cookies: Required for the site to function
- Functional cookies: Remember your preferences
- Analytics cookies: Help us understand how the site is used
You can manage cookie preferences in your browser settings.
For questions about this privacy policy, contact us at [email protected]
